Arrival and Departure


The check in time is from 4pm until 6.30pm

The Check-out must be before 10.30am


Any variation are subject to a surcharge​(subject to availability) and by prior arrangement only


If prior arrangements have not been made, and you do not arrive by 7pm, we are entitled to treat it as a "no-show". Your booking will be cancelled and we have the right to re-let your room.


Deposit Policy and Confirmation


On the time of reservation the deposit 70% is required


Your reservation will be completed when the full payment for the stay it has made, however at least 45 days before arrival.




We accept payment by all major credit and debit cards and by bank transfer, cash  Western Union and Pay Pal.

No cheques will be accepted.




In case of cancellation up to 30 days before date of arrival the deposit will be refunded (transfer fees charged).

In case of cancellation after 30 days or in case of no-show, 100% will be charged.




The Changes to original reservations are subject to availability but will incur no administration fee.




Rue Saint Jacques Guest House operates a No Smoking policy throughout all public areas, along with our bedrooms. Should we believe that guests have been smoking in the bedrooms or any other part of the House, a smoking fine of £100 will be charged for deep cleaning and they will also be asked to leave the premises



Quiet Policy


We enforce a strict no party / quiet policy for the comfort & security for all guests and will not tolerate excessive noise at any time. If the noise of your room causes discomfort to other guests we will ask you to keep the volume down. If a second complaint is received you will be asked to leave the property. If you do not co-operate, we will acquire assistance from law enforcement officers. NO refund or credit will be given.


For hygienic reasons we ask to our Guest to take off the shoes before going upstairs to the room.


Pets Policy

On request we accept small pets up to 5 kg that they are used to staying in the garden.

We reserve the right to request a extra payment.



Damage and Breakage


At the time of reservation a valid credit card is required to guarantee the damage and breakage, otherwise the booking will not be confirmed.


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